Troubleshooting

Trial License shows watermark?
The trial licenses are meant for testing only. This is why they might show a random watermark for you. When you are happy with the features of Live Score...
Fri, 26 Mar, 2021 at 3:16 PM
Game Clock not working
If you're clock is not running it might either be due to the timer configuration or that you have forgotten to use the blue start button in the top righ...
Tue, 7 Sep, 2021 at 8:12 PM
FTP Ticker - Invalid Filename
If your FTP upload does not work and you get the error that it has an invalid filename, make sure you have a leading / in your filepath. Otherwise your FTP ...
Tue, 23 Mar, 2021 at 4:23 PM
Buttons are Disabled
If you have a Demo Version, some buttons are disabled until you unlock your software with a real license. This happens within the iOS Apps and in the Live S...
Tue, 23 Mar, 2021 at 4:24 PM
Starting Error: Unable to cast object of type
In very rare scenarios it could happen that you get this error when starting a sport in Live Score: Error when starting Application. Unable to cast ...
Tue, 30 Mar, 2021 at 9:41 AM
Sports Control Buttons are greyed out
It could be that the Built-In Sports Controls are greyed out. If only some of them are disabled, then you might be running a demo mode without an activa...
Sat, 9 Oct, 2021 at 9:23 AM